TALK TO US ...

​www.thegardenroastery.com
enquiries@thegardenroastery.com

HAVE A QUESTION?

Covid-19 Statement
Firstly, let me send all my customers my best wishes during these worrying times. I am pleased to tell you that the Roastery remains operating at present. Roasting typically once a week to continue to supply the coffee needs of so many of us who find ourselves at home. Of course we need to be so careful to look after each other so I have considered what changes may be required for operations at the Roastery.

  1. The roastery continues to practice the highest levels of quality and hygiene during product creation.
  2. Local customers are welcome to collect their order from the Roastery secure collection box. The collection box is sanitised on all touch point when orders are placed into it.
  3. For postal customers parcels are dropped to a local Royal Mail postal drop off service. Please see delivery information below.
  4. The Roastery is not open to visitors at present.
  5. Please note that Royal Mail have reduced their service times due to staff shortages, so if you would prefer a guaranteed or tracked service please let me know. The additional cost of the service can then be advised.

Best wishes and stay safe.
Lisa x
Operating Hours
Operating hours are dependent upon roasting requirements. We roast to order, with a small amount of stock in house. Your order may take a few days to be prepared and will be as fresh as possible. The Roastery is not currently open to visitors.

Delivery & Collection
Once your order has been prepared, it can be sent by Royal Mail or you can choose to collect from the Roastery. Out of hours collection is possible for our secure collection box. In that way you can collect your order at a time that works for you.

​Delivery Options 
When selecting your shipping choice please consider the following:

  • Royal Mail is currently impacted by Coronavirus - See updates at https://www.royalmail.com/coronavirus.
  • Your Coffee will be roasted and packed before shipping - The Garden Roastery is a micro-roastery, and as such we roast in small batches, and often roast to order. To maintain freshness we keep small amounts of fresh coffee in stock, typically roasting on the weekend. As a result it may take a few days (max one week) before your fresh roast coffee can be prepared for dispatch. That's why it's called fresh coffee. If you need your order by a particular day, simply message the roastery and we will be happy to advise the next dispatch date for your selection. 
  • Delivery charges relate to the UK If you require overseas shipping please contact the Roastery. 
  • All shipping is by Royal Mail class as selected at checkout
  • The Roastery has no control over delivery services after the order has been dispatched
  • Royal Mail will only investigate missing parcels after a delay of at least 10 days
  • Multi-Buy Deal - The multi-buy deal is only applicable to the purchase of 4 x 220g bags of coffee in the same order and does not apply with orders including any other items.