How can we help?

​www.thegardenroastery.com
enquiries@thegardenroastery.com

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Operating Hours
Operating hours are dependent upon roasting requirements. We roast to order, with a small amount of stock in house. Your order may take a few days to be prepared and will be as fresh as possible. The Roastery is not currently open to visitors.

Delivery & Collection
Once your order has been prepared, it can be sent by Royal Mail or you can choose to collect from the Roastery's secure collection box (Bromsgrove).  If you would like to collect your order just select 'Pick Up In Store' when ordering. You will be provided with a date and time by which your order will be available, but it may well be available sooner.  You will find location details in your order confirmation and you will receive email confirmation when you order is ready for collection. 

​Delivery Options 
When selecting your shipping choice please consider the following:
  • Your Coffee will be roasted and packed before being available for collection/shipping - The Garden Roastery is a micro-roastery, and as such we roast in small batches, and often roast to order. To maintain freshness we keep small amounts of fresh coffee in stock.  As a result it may take a few days (max one week) before your fresh roast coffee can be prepared for dispatch. That's why it's called fresh coffee. If you need your order by a particular day, simply message the roastery and we will be happy to advise the next dispatch date for your selection. 
  • Delivery charges relate to the UK If you require overseas shipping please contact the Roastery. 
  • All shipping is by Royal Mail class as selected at checkout.  Tracking information can be provided when Royal Mail Tracked Service is selected.  All other shipping options provide no tracking information.
  • The Roastery has no control over delivery services after the order has been dispatched
  • Royal Mail will investigate missing parcels after a delay of at least 10 days
  • Multi-Buy Deal - The multi-buy deal is only applicable to the purchase of 4 x 220g bags of coffee in the same order and does not apply with orders including any other items.